If you have any questions which are not answered here please give us a call on 01597 823 646

Will I have to pay for therapies?

No, all support offered is free. If you would like to donate to the services provided, a donation box is provided in the ‘meet and greet’ area. Donations can be gift aided if you are a tax payer.

How many sessions of therapies can I have?

There is no set limit, for allocation of therapy sessions. Each care plan is individually devised according to your needs, with the nursing staff. Generally, therapies are reviewed after six sessions by the nurses and further sessions arranged as necessary.

Will the care I receive be confidential?

Yes. We take confidentiality at The Bracken Trust very seriously. All staff and volunteers at The Trust sign confidentiality agreements and we also ask patient visitors to respect other people’s confidentiality. Professional staff, such as nurses, therapists and counsellors are also bound by professional body guidelines.

I don’t want complementary therapies but would like to access social activities and call in for a chat when I need to, is this allowed?

Of course. You and your family and /or friends are welcome to call in or telephone for a chat with nurses, staff or volunteers whenever The Trust is open.

I don’t live in Mid Powys, can I still visit.

Yes. Home visits are generally limited to Mid Powys and its borders but we are happy to support anyone who feels in need of support and is willing to travel to us. We may also be able to signpost you to support closer to where you live. Information leaflets can also be posted to you after telephone support from the nursing staff.

I am unable to drive and need support, could you visit me?

Yes. If you live in Mid Powys or its borders our outreach nurse can visit, after having a chat and discussing your needs she can arrange visits from other professionals and therapists as needed.

Do I need to be referred?

No. If you think the services we offer may be of benefit to you, you have a cancer diagnosis or care for someone with a cancer diagnosis; or you are bereaved as a result of cancer, you can access the support we provide.

I care for someone who has cancer, they do not want to access support but I feel I need help, can I get support from the Trust?

Yes. We are here to help anyone affected by cancer, in whatever the circumstances.

How can your services help?

The support offered at the Trust can help you and your family cope with anxiety and worry about symptoms and possible side effects of treatment and changes in body image due to hair loss and lymphoedema. We can give information and advice to help you live well and deal with practical worries such as money matters and employment concerns. We offer a listening ear in a homely and comfortable environment.

The therapies we offer may help with a variety of physical and emotional symptoms that can occur following a cancer diagnosis and its treatment. Some of our patients tell us acupuncture has helped them manage anxiety, fatigue, hot flushes and difficulty sleeping. They have also reported reduced muscle tension, improved sleep, improved scar management and a more relaxed body and mind following therapies such as massage, reflexology and reiki. Relaxation, management of physical symptoms and feelings of wellbeing have been reported as benefits of music therapy.

Our patients also report coping better with their situation after counselling therapy and group activities such as tai chi, mindfulness and singing.

Social activities such as ‘Tuesday lunch’ and information support groups provide a chance to meet new friends and gain support from people in similar situations to yourself.

Still unsure?

Then telephone us or drop in and have a chat. You will be under no obligation to access the services provided.